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Archive for the ‘Board Giving’ Category

As some of you may already know, in my consulting practice I specialize in working with nonprofit organizations and other service-based entrepreneurs that are in a start-up or transitional stage of growth. I’m happy to say that there is now a book that can help each and every one of them, and I always recommend it.

50 Asks in 50 Weeks: A Guide to Better Fundraising for Your Small Development Shop by Amy Eisenstein, Certified Fundraising Executive (CFRE) is a breath of fresh air when it comes to books on fundraising. A quick and easy read for those who are already overwhelmed with how much they need to learn in order to operate and grow a business, it lays out a simple plan for incorporating “Asks” into the everyday, and by doing so, both strengthening relationships and increasing support dollars flowing into the organization.

The Language of Fundraising

Amy clearly lays out the language of fundraising and addresses common challenges in its implementation – from helping board members understand their role in the process to clarifying the process itself. For example, did you know that the solicitation (or “ask” part of the process – the one most people are hesitant to engage in) represents only 5% of the process? The most time-intensive part of the process (and, not coincidentally, the more fun part) lies in cultivation (50%) and stewardship (35%) … or, in other words, in developing and maintaining good relationships with people who are passionate about our cause. The remaining 10% of the process, which is often the most research-intensive part of the process, is identification.

Amy also address some common misperceptions about fundraising that new organizations have. For example, she says,

    “The old saying ‘quality not quantity’ rings true in the fundraising context. It is more important to make smart, informed asks than to make a certain numbers of asks each year. So although increasing the overall number of asks your organization is making is crucial, it is not enough. Prospective donors, whether foundations, corporations or individuals, must be carefully researched, cultivated, solicited, and stewarded. If you ask one hundred times per year, but do not receive any gifts, then frequency becomes irrelevant.”

An Easy-to-Implement Development Plan

In 50 Asks in 50 Weeks: A Guide to Better Fundraising for Your Small Development Shop, Ms. Eisenstein addresses the following major areas of fundraising as part of a total development plan: board giving, bulk solicitation via direct mail, email and social media, individual giving, grant writing, and events. She provides easy-to-implement tips on getting started with each type of development program, and at the end, helps you understand how they all build up to 50 asks in one year (about 1 ask per week). Very doable!

Leadership for Organizational Growth

Near the end of 50 Asks in 50 Weeks: A Guide to Better Fundraising for Your Small Development Shop, Ms. Eisenstein provides Executive Directors with guidance on key management topics such as when and how to hire your first development director (and understanding how the E.D.’s role in fundraising will change after you do), creating a fundraising culture within the organization (and the board), and setting reasonable team goals for development.

I absolutely love Amy’s Board Expectation Form and think everyone should use it. Completed annually and used as a tool for measuring board performance, it sets forth each board member’s 1) financial commitment (via a direct pledge or pledge of participation by his company) and 2) leadership commitment as part of at least one committee. It also requires an acknowledgement by the board member that meeting attendance is a requirement for Board membership. The Board Expectation form, along with a comprehensive Board Orientation Packet, provides clear indicators for performance.

Setting the Right Expectations

If you’re new to fundraising keep this in mind … according to Amy, executive directors often have “unrealistic expectations for what development staff can accomplish, especially with the tools and resources that they are given. A new development staff member will raise money in the first year, but it is not likely to (cover the individual’s salary via) unrestricted dollars.” Often money raised in the first year through grants is more than the individual’s salary, but as restricted program dollars, it cannot be spent on staff salary. So be prepared to cover the development staff’s salary with unrestricted dollars from other sources, and set other more realistic expectations, like …

  • Put a plan in place to achieve 100% board participation in fundraising.
  • Research and apply for eight to ten new grants. Establish relationships with foundation staff members.
  • Plan two parties for prospective donors at the homes of board members.
  • Identify ten individual prospects and create cultivation plans for each. Schedule meetings with them to meet board members and the E.D.

Then measure success and build upon the progress you’ve made.

In Conclusion

50 Asks in 50 Weeks: A Guide to Better Fundraising for Your Small Development Shop is sure to stay in my permanent business library, and it should be a part of yours, too. Simple changes can lead to big results. I give this book – and its author – my highest recommendation.

If you ever get a chance to hear Amy speak at a Grant Professionals Association (GPA) or Association of Fundraising Professionals (AFP) event, be sure to do so. She is both down-to-earth and engaging. I consider it a privilege to have met her at local GPA events here in New Jersey.

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References: 50 Asks in 50 Weeks: A Guide to Better Fundraising for Your Small Development Shop by Amy Eisenstein is available through Amazon. She can also be contacted via Tripoint Fundraising.

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It isn’t often that I come across a children’s book that carries the perfect message for grant writers and fundraisers alike. We are always talking about getting to know our donors, building relationships with them, and finding the right ways to acknowledge their generosity, and Miss Fannie’s Hat covers it all in a heartfelt and tender way.

In Miss Fannie’s Hat, author Jan Karon recounts the story of her grandmother, Fannie, who lived to be one hundred years old. A beloved member of her church congregation, she became well known for her fanciful hats. Each Sunday, she would attend church wearing one, and she’d never wear the same hat two Sundays in a row.

A young pastor kindly asks Miss Fannie if she will donate one of her hats as part of an auction to help raise money to repair the church in time for Easter morning. As she makes the difficult decision about which hat to donate, Miss Fannie recalls the memories associated with each one, memories those outside her family may never know or appreciate.

The hat she chooses to donate turns out to be the one she’s worn to church every Easter for more than twenty years, so when it comes time to get ready for church on Easter morning, she finds herself at a loss for which hat to select. For the first time in as long as her daughter can remember, Miss Fannie attends church with no hat at all, choosing to reveal instead her “hair as soft as the feathers of a dove”.

Upon arriving at church, Miss Frannie and her daughter are delighted to find not only that the church bell and organ are repaired but that the church is surrounded by gardens filled with pink roses, roses reminiscent of the hat Miss Fannie so loved. “Now, when people pass the little white church, they think they’re seeing a garden of dazzling pink roses. But what they’re really seeing is Miss Fannie’s hat. And it will always, always be her favorite.”

Can you imagine a more fitting way to acknowledge the great gifts of our congregation and demonstrate appreciation for the sacrifice given?

I give this book my highest recommendation and hope that you will use this story to help your volunteers, board members, and staff understand the deep emotion that comes with cultivating each great gift.
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Miss Fannie’s Hat is available for purchase at amazon.com.

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In my consulting practice, I have worked with many organizations at the grassroots and start-up level. And like many business owners, they have the idea that grants will give them the fuel they need to get started or to grow. But this is often false thinking. Why? Because so many other things need to be in place before you can be truly successful.

Before beginning any grant outreach effort, I recommend that most organizations have a minimum of $20,000 in cash set aside for the first year of any grant seeking effort. More would be better. Here’s why …

    1. On-going grant outreach has a higher success rate than one-time grant requests. Your first few grants are usually the hardest to get. New funders like to know that someone else has already supported you and found you reliable, trustworthy, a good investment.

    So how do you show that others have already supported you?

    Usually … individual donors, like members of your board, staff, volunteers, and other community members have already committed support to your mission, either directly or through their participation in events. Individuals provide the unrestricted dollars you need for grant seeking efforts, and their commitment demonstrates to larger funders that you have a solid foundation on which to grow.

    2. Most grants do not provide funding to support fundraising efforts. Your organization needs to have reliable funding available to pay for the services of a grant professional, just as it would for any other part-time or full-time staff position, before you hire someone.

Keep in mind … grants should not be your first or last source of funding. They are inherently short-term and must be renewed annually.

Relationship building is a key element of strategic grant seeking efforts, and you may need to apply multiple times before an organization knows you well enough to consider funding your efforts. In some cases, an organization will commit volunteer resources before they commit financial resources. It is important to remember this as you develop your programs.

Before investing in your organization, grant making institutions also want to see that you have an engaged, well-rounded working board, with capacity for developing key relationships with local community partners. A grant-ready board and staff demonstrates fiscal responsibility, a commitment to raising both dollars and awareness, and a personal financial commitment to your mission.

If these elements are not in place, your time and talent would be better spent on securing them before you begin large-scale grant seeking efforts. This way, when you do get started, you can maximize your chances for success.

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In the previous post on revenue sources, we discussed unrestricted vs. restricted funds, government vs. foundation & corporate Grants, fundraising vs. community events, and in-kind donations. In this post, I will discuss sources of revenue related to individuals.

Industry-wide, individual giving accounts for an average of 70% of total revenue for nonprofit organizations. Planning giving/bequests account for an additional percentage. Bequests typically come from donors that have been engaged with your organization and its programs for an extended time. So cultivating individual donors is a critical stage of development for any organization, and as grant writers, we often have the opportunity to encourage our organizations to consider expanding their stewardship strategy beyond that of corporate, foundation, and government supporters.

Board Giving

There are many different viewpoints on how to cultivate the ideal number and mix of board members. Some philanthropic leaders insist that all board members should have strong ties to the community that they could leverage into fundraising relationships and that all board members should contribute a minimum cash donation to the organization to support its efforts. My viewpoint is that all potential board members, regardless of their age, income status, or number of connections, bring something to the table. Some may be better at connecting with the community. Others will be better at getting the hard work of organizational management done. All will contribute professional expertise. Some will contribute cash donations. Most likely all board members contribute financially to the organization, either directly, through contributions of in-kind professional services, or through their participation in fundraising events. All contributions count.

Some grant proposals will ask what level of participation your board has. 100% would mean that all board members contribute financially to the organization at least once during the fiscal year. The proposal may also ask for the dollar amount contributed by the board. It’s good to set at least a board giving goal in your budget for the year. Then each board member can contribute what they are able.

Direct Mail

For me, there is no line between marketing and fundraising. It is critical that these fields of expertise overlap in any organization to ensure that messaging is consistent and communication with donors is streamlined. After all, if you’re donor communications are not fluid and complementary, your organization could appear inefficient, and you could lose the donor because he doesn’t feel like you know him anymore.

Personalize your Communications

Whenever possible, donor communications should be personalized. And donor records should be confirmed and maintained consistently to ensure that you have the correct donor name (i.e., Mrs. Smith, Mr. Smith, Mr. & Mrs. Smith, or The Smith Family), the name is spelled correctly, the address is correct, the donor’s connections to your organization are recorded appropriately (i.e., Mrs. Smith helped with a particular campaign in the past, not Mr. Smith), the donor’s communication preferences are recorded (i.e., send an appeal once a year vs. 6 times per year, include me on your newsletter list, calls are ok, emails are ok, would love to be invited to events or to volunteer), and the donor’s giving history is taken into consideration.

You want to know the most time and cost efficient way to personally connect with your donors. Don’t bombard them with information on your own terms. Know what they want and give it to them.

Think about it. How often do you send a donation to someone who addresses their letter, “Dear Friend”. It’s worth the time and money to really get to know your donors (at every giving level). You never know what will make them think of you when they’ve had a windfall and want to do something good.

Treat Donors Like Family

There are, of course, many ways to reach current and potential donors directly. Newsletters, annual reports, postcards, event invitations and save the date cards, email, solicitations to buy something or donate online, etc. You can also make your web site a real destination to engage your supporters. Not every touch point needs to be a funding solicitation. You don’t want your donors thinking that you see them as a bank.

Think about it. Say you’ve just graduated college and you need money to launch your new life. If you touch base with family just to ask for money, how long do you think they’ll give it to you? Now if you are a truly engaged member of that family, participating in holiday gatherings and other family events, would they be more likely or less likely to help you out when you need them? Building relationships goes beyond raising money. Your donors should be considered a part of your organization’s family.

Start a Conversation

What you should include in every type of donor communication is a call to action. After all, each touch point should be an opportunity to have a conversation. Whether it’s sharing their story with a friend and engaging them as a volunteer or a donor, attending an event, contacting their senator, or contributing something to an upcoming event like an auction. If it’s possible to customize the call to action based on your relationship and history with a donor, do. The more you show them you know them, the more likely they are to follow through on the call to action. And the conversation can begin.

Next week: program fees, member fees, and earned income.

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